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Faqs

What is Rely?

Rely Pay Later is a service that enables you to get your purchase now and pay for them in 3 interest-free payments, due every one month. 



How do I use Rely Installment?

Simply shop online and add items to your shopping cart. At checkout, choose Rely PayLater as your payment method. First time customers will need to register with Rely and provide payment details as usual. 



What cards does Rely accept?

Rely accepts Mastercard and Visa credit and debit cards issued in Malaysia. Unfortunately Rely does not accept any prepaid cards or foreign debit cards. 




When will my first payment be charged?

Your first payment will be charged upon approval at the time of purchase. Subsequent payments will be automatically charged to your card. 




When will I get my order?

Your order made with Rely Installment will be delivered at the same standard timeframes as all other orders.




Is there a limit to how much I can spend with Rely Installment?

Yes, limits may vary depending on the individual order and customer. The more orders you have successfully repaid, the more likely you will be able to spend more. Limits are usually lower for new shoppers until we get to know you. Maximum Transaction Limits Debit Card – RM 1000 Credit Card – RM 4000 




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